The In Focus section provides information on the FinCoNet International Seminar on Market Conduct Supervisors Responding to the Impacts of the COVID-19 Pandemic. This event will be held via Zoom on 12 November 2021, and will take place back-to-back with the FinCoNet Annual General Meeting.
This third 2021 issue of the FinCoNet Newsletter includes:
New Zealand Investor Platform Research
‒ The FMA conducted market research to identify the behaviours, motivations and risks associated with online investing platforms used by retail investors.
New Zealand KiwiSaver Switching Report
‒ In June 2021, the FMA published a review of KiwiSaver member behaviour in response to COVID-19. The research focused on the increased switching behaviour observed during the period of heightened market volatility in Feb-April 2020.
BaFin’s New Mystery Shopping Mandate in Germany
‒ BaFin has been assigned with a new Mystery Shopping mandate and will use this power to examine whether companies are complying with their statutory obligations in their dealings with consumers and (retail) investors.
Review of Differential Pricing in the Private Car and Home Insurance Markets in Ireland
‒ The Central Bank of Ireland has proposed a ban on pricing practices in the insurance industry, which can lead to unfair outcomes for some consumers. The proposals follow a detailed review of Differential Pricing in the Private Car and Home Insurance Markets. The Review examined how differential pricing is used in the private car and home insurance sectors and established its impact on consumers.
Analysing Social Media to Detect Digital Consumer Credit Risks in India
‒ India’s digital credit boom has made it easy for consumers to borrow money, but mechanisms for reporting abusive lending practices through the country’s official channels have not kept up, with many customers turning to social media to share their experiences and voice complaints.
And more….