The In Focus section of this Newsletter includes information on the FinCoNet Annual General Meeting 2023 and links to recent publications by the European Commission.
This final 2023 issue of the FinCoNet Newsletter includes:
- National Bank of Rwanda: Financial Services Consumer Protection Empowerment Initiatives
- The National Bank of Rwanda embarked on conducting awareness campaigns on various initiatives related to Financial Service consumer protection.
- The Financial Markets Authority (FMA) of New Zealand is consulting on fair outcomes for consumers and markets
- The FMA is seeking feedback on its approach to outcomes focused regulation, including the fair outcomes for consumers and markets it wants to see financial service providers focus on.
- Guide to Best Practices in Engaging with Vulnerable Customers
- The Brazilian Federation of Banks has released a comprehensive Guide to Best Practices in Engaging with Vulnerable Customers.
- Establishment of a new public organization to accelerate financial and economic education: Japan
- The Japanese government has a policy of revitalizing Japan’s economy by transforming social issues into an engine of growth through public-private collaboration under the concept of a "New Form of Capitalism”.
- Bank Indonesia International Consumer Protection Seminar: "Consumers' Trust: The Key to Expanding Digital Financial Economy"
- Consumer Protection provided by Bank Indonesia (BI) as a regulator, exists as a preventive action as well as a means of resolving problems related to financial services, including payment system services.
- Mortgage credit borrowers in Portugal impacted by the sudden increase in interest rates may fix their instalments for a period of two years
- The Portuguese Government approved an additional temporary measure to mitigate the effects of increasing interest rates for borrowers with variable rate mortgage credit contracts.