In addition to FinCoNet's publicly available resources, Members have privileged access to all relevant information and topical discussions, together with quality research (some of which is confidential in nature) generated by FinCoNet. The Members-only website hosts discussion forums where members can ask and respond to questions, presentations from all previous meetings, and video recordings of webinars and workshops. See below for previews of the Members-only website.
Membership
Join FinCoNet, the global network of financial consumer protection supervisors. As a member, you’ll gain access to expert discussions, best practices, and a community dedicated to improving financial consumer protection worldwide. Explore our membership options and help shape the future of conduct supervision.
Why join FinCoNet?
Access resources
Influence the agenda
FinCoNet's programme of work is set by the members; joining FinCoNet therefore gives you the opportunity to influence the strategic direction and priorities and request work on specific areas of interest. FinCoNet helps supervisory authorities, which are faced with particular challenges in delivering on their mandates, by promoting best practices and sharing information among members, thus providing an unprecedented resource in financial consumer protection. In addition, FinCoNet represents members’ views in other international fora including the G20/OECD Working Party on Financial Consumer Protection, Education and Inclusion.
Connect with peers
FinCoNet holds several events each year for Members, including the Annual General Meeting, International Seminars, and a joint meeting with the G20/OECD Working Party on Financial Consumer Protection, Education and Inclusion. Members also receive information about other meetings and seminars.
The Annual General Meeting offers Members the chance to discuss FinCoNet's workstreams in detail and exchange views on the most important topics in financial consumer protection and market conduct supervision. It also allows Members to connect with each other on areas of interest. In addition to the Annual General Meeting, FinCoNet Members benefit from participating in the Standing Committees, which provides further opportunities for networking and building connections among organisations. Finally, FinCoNet organises interactive webinars and virtual workshops for its Members throughout the year. Recordings of the webinars, as well as PDFs of all presentations, are available on the Members-only website.
Member experiences and testimonials
Juliana Mozachi-Sandri
Chair of FinCoNet
Banco Central do Brasil

"As a founding member of FinCoNet, the Banco Central do Brasil (BCB) has greatly benefited from its important discussions on sound market conduct supervision and robust financial consumer protection practices since its very beginning. These contributions have played a fundamental role in enhancing strategies and supervisory initiatives in Brazil. FinCoNet has established itself as a unique forum for sharing best practices, promoting global cooperation, fostering research, and shaping financial consumer protection policies and supervision.
As the Head of Department of Conduct Supervision of BCB and current Chair of FinCoNet, I couldn’t be more pleased with FinCoNet deliverables and contributions. I am looking forward to continuing to witness its efforts in fostering financial consumer protection around the globe."
Frank Lofranco
Vice-Chair of FinCoNet
Financial Consumer Agency of Canada

"As a representative of Canada and current vice-chair, I am proud to share my experience with FinCoNet, the International Financial Consumer Protection Organisation. FinCoNet has been instrumental in advancing financial consumer protection globally, which Canada has found to be both impactful and rewarding. Through FinCoNet, Canada has been able to collaborate with international counterparts, enhancing our ability to protect financial consumers in an increasingly complex and digitalized financial landscape. I highly recommend FinCoNet to any country or organization seeking to enhance their financial consumer protection efforts."
Members of FinCoNet can benefit from the experience of other fellow supervisors in a friendly and cooperative environment. Meetings and webinars on issues that are relevant from a financial consumer protection perspective are a great occasion to learn from other jurisdictions.Furthermore, being part of the community of FinCoNet builds stronger connections within a wide network of market conduct supervisors that can be activated to gather information and learn from the experience of fellow supervisors.
Banca d'Italia
Magda Bianco, Head of the Directorate General for Consumer Protection and Financial Education
Banco de Portugal, a founding member of FinCoNet, has been actively engaged in its work since its inception. As a member-driven organization, and with the support of the OECD, FinCoNet addresses key market conduct supervision issues, adapting to evolving trends and risks for financial consumers. Since 2014, it has tackled topics like responsible lending, digital payments, and supervisory tools, considering technological advancements, climate change, and emerging financial products. FinCoNet fosters global cooperation and strengthens supervisory responses, as seen during the COVID-19 pandemic. It leverages insights from a committed global network of members through working groups, newsletters, and expert seminars.
Banco de Portugal
Ricardo Sousa, Head of the Conduct Supervision Department
FinCoNet has provided valuable information about conduct supervisory tools and practices that have had a positive impact on Banco de España’s ability to supervise banking conduct. International collaboration within FinCoNet has enabled Banco de España to share best practices and learn from the experiences of other countries, strengthening our conduct supervisory and regulatory strategies. Thanks to FinCoNet, we have gained valuable insights into global trends in banking conduct, which has helped us to anticipate and address emerging challenges more effectively as well as to better benchmark our model against best practices used by other regulators.
Banco de España
Fernando Tejada, Director of the Institutions’ Conduct Department
Membership of FinCoNet has provided the Central Bank of Ireland with valuable insights into consumer protection supervision and opportunities to strengthen our network of international peer regulators. It has helped the CBI stay informed of regulatory changes, emerging trends, and best practices across different jurisdictions. It also provides an opportunity to share our expertise as a mature consumer protection regulator with other supervisory authorities.
Central Bank of Ireland
Wesley Murphy, Head of Conduct Supervision
FinCoNet offers an interactive platform for experience sharing among regulators responsible for consumer protection in banking and credit. The access to international experience through FinCoNet has been particularly useful in addressing emerging consumer protection issues and enabled us to stay ahead of the curve. One particular example is the discussions on “Buy Now, Pay Later” which provided the HKMA with meaningful insights in regulating innovative personal credit products.
Hong Kong Monetary Authority
Alan Au, Executive Director of the Banking Conduct Department
Through our participation in various events and projects led by FinCoNet, including the recent 2024 Annual Meeting held in Lima, Peru, we have gained insights into the main trends and risks facing financial consumers, as well as the response strategies employed by market conduct supervisors globally. This knowledge has enabled the SBS to adapt its regulatory and supervisory framework more effectively and promptly. Additionally, we are fostering a customer-centric culture to enhance confidence in the financial system, which finally contributes to its financial health, stability, and integrity.
Superintendencia de Banca, Seguros y AFP (SBS) Peru
Mariela Zaldívar & Elias Vargas, Deputy Superintendent of Market Conduct and Financial Inclusion & Head of Market Conduct and Interest Rates
FinCoNet has been a key ally for the National Banking and Insurance Commission of Honduras, allowing us to learn about international advances and best practices in market conduct. This collaboration has provided us with valuable insights into the experiences of other regulators, enabling us to adopt innovative approaches that help us strengthen our jurisdiction and promote more transparent and efficient market conduct in Honduras.
National Banking and Insurance Commission of Honduras
Marcio Sierra, President Commissioner
FinCoNet has been invaluable in keeping us up to date with the latest regulatory developments across different jurisdictions, enabling us to apply best practices and tackle domestic challenges more effectively. The global network has provided excellent opportunities for collaboration and knowledge exchange, allowing us to connect with experts and leverage their insights to enhance our work. We deeply appreciate the contributions FinCoNet has made to our understanding of financial consumer protection on a global scale.
National Bank of Serbia
Marko Bjedov, Advisor
- Italy
- Portugal
- Spain
- Ireland
- HKMA
- Peru
- Honduras
- Serbia
Types of membership
A Member means a public entity which has a financial market conduct and financial consumer protection supervision mandate. It can include national and regional authorities including supervisory authorities, regulatory authorities, ministries of finance or central banks. Only Members have a right to vote.
An Associate means a public national or international entity which does not meet all of the criteria to be a Member but which is considering the establishment of a financial market conduct supervisory regime and is interested in becoming a member over time.
An Observer is an interested party that does not fulfil the criteria to be an Associate Member but has a direct and demonstrated interest in, and commitment to, the effectiveness of financial market conduct and financial consumer protection supervision; and may include international and non-governmental organisations.
How to join FinCoNet
Joining FinCoNet is a straightforward process
1. First, you should consider what type of membership you are applying for (see types of membership, above).
2. You can contact FinCoNet directly by emailing FinCoNetSecretariat@oecd.org with any questions or queries.
3. If you meet the eligibility criteria for your requested type of membership, you will be sent an application form to complete.
Membership fees
Fees are levied per membership type and in two bands according to the stage of economic development in the member country. The bands are based on the World Bank Country Classification (using per capita gross national income).
Membership type | Income level | Fee |
Member | High, Upper-middle and lower-middle income economies | EUR 12,000 per annum |
Low-income economies | EUR 5,000 per annum | |
Associate | High, Upper-middle and lower-middle income economies | EUR 9,000 per annum |
Low-income economies | EUR 3,250 per annum | |
Observer | - | EUR 6,000 per annum |
List of FinCoNet Members
Members
Associates
Observers
*This designation is without prejudice to positions on status and is in line with United Nations Security Council Resolution 1244/1999 and the Advisory Opinion of the International Court of Justice on Kosovo’s declaration of independence.